Communication skills
Language: English Publication details: Cambridgeshire Fenman 2000 2000Description: xx,[318] p. IllustrationISBN:- 1903310016
- 651.7 COO

Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | Item holds | |
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Main Library Audio Visual Section | CD | 651.7 COO (Browse shelf(Opens below)) | Available | 701490CD | ||||
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Main Library Reference Section | Reference Collection | 651.7 COO (Browse shelf(Opens below)) | Available | with CD-ROM | 701490 |
22 ready-to-run activities covering every aspect of communication from voice-mail to videoconferencing; from report writing to networking. Communication skills are ranked as the most important skill of successful managers and leaders. Make sure your managers have the key components of communication - voice tone, body language, listening and questioning skills. Teach your people the particular skills for getting the best out of both audio- and videoconferencing. Focus on the different skills needed when communicating one-to-one, in a group and to a group
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