Kaizen strategies for customer care how to create a powerful customer care program : and make it work
Wellington, Patricia
Kaizen strategies for customer care how to create a powerful customer care program : and make it work - London Pitman Pub. 1995 - xiii,239 p.
8178081423
Management
658.812 / WEL
Kaizen strategies for customer care how to create a powerful customer care program : and make it work - London Pitman Pub. 1995 - xiii,239 p.
8178081423
Management
658.812 / WEL