Finding the profit in customer satisfaction (Record no. 21173)

MARC details
000 -LEADER
fixed length control field 00528 a2200193 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURu
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0809228432
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BAR
090 ## -
-- 21173
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Barsky, Jonathan
9 (RLIN) 91883
245 ## - TITLE STATEMENT
Title Finding the profit in customer satisfaction
Remainder of title translating best practices into bottom-line results
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Illinois
Name of publisher, distributor, etc Contemporary Books
Date of publication, distribution, etc 1999
Date of manufacture 1999
300 ## - PHYSICAL DESCRIPTION
Extent xv,160p.
Other physical details Illustration
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Lending Books
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
modifier name Main Library ADMIN
modifier borrowernumber 26318
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Cost, replacement price Koha item type
        Lending Collection Main Library Main Library Lending Section 2002-05-07 885.00 5 2 658.812 BAR 131610 2025-03-12 2025-03-03 885.00 Lending Books