How to be better at... customer care (Record no. 23118)

MARC details
000 -LEADER
fixed length control field 00522 a2200205 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURu
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210111b ce ||||| |||| 00| 0 sin d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749429453
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 658.82
Item number FOS
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Item number FOS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Foster-Johnson, Eric
9 (RLIN) 83471
245 ## - TITLE STATEMENT
Title How to be better at... customer care
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London
Name of publisher, distributor, etc Kogan Page
Date of publication, distribution, etc 1999
Date of manufacture 1999
300 ## - PHYSICAL DESCRIPTION
Extent vii,168p.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management
9 (RLIN) 467
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Lending Books
Source of classification or shelving scheme Dewey Decimal Classification
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
modifier name Main Library ADMIN
modifier borrowernumber 26318
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date checked out Koha item type Public note Cost, replacement price
        Lending Collection Engineering Library Engineering Library Lending Section 2001-03-05 371.25   658.82 FOS 201968     Lending Books 201968(L); 371.25
        Lending Collection Main Library Main Library Lending Section 2002-07-19 1213.65 5 658 FOS 123137 2023-07-14 2023-06-09 Lending Books 123137(L);