7 days to top notch customer service (Record no. 32495)

MARC details
000 -LEADER
fixed length control field 00579 a2200217 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURu
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9812046534
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Item number YAR
090 ## -
-- 35811
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Yardley, Gary
9 (RLIN) 110482
245 ## - TITLE STATEMENT
Title 7 days to top notch customer service
Remainder of title using the experience oriented management technique
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Singapre
Name of publisher, distributor, etc Times Books International
Date of publication, distribution, etc 1996
Date of manufacture 1996
300 ## - PHYSICAL DESCRIPTION
Extent 167 p.
490 ## - SERIES STATEMENT
Series statement Times Business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kelly, Jan
9 (RLIN) 110484
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Lending Books
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
modifier name Main Library ADMIN
modifier borrowernumber 26318
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Barcode Cost, replacement price Koha item type
Processing for Withdraw       Lending Collection Main Library Main Library Library Office 2004-12-01 200.00 658 YAR 500193 0.00 Lending Books