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Communication skills

By: Language: English Publication details: Cambridgeshire Fenman 2000 2000Description: xx,[318] p. IllustrationISBN:
  • 1903310016
Subject(s): DDC classification:
  • 651.7 COO
Item type: Reference Books
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Holdings
Item type Current library Collection Call number Status Notes Date due Barcode Item holds
Electronic Media Electronic Media Main Library Audio Visual Section CD 651.7 COO (Browse shelf(Opens below)) Available 701490CD
Reference Books Reference Books Main Library Reference Section Reference Collection 651.7 COO (Browse shelf(Opens below)) Available with CD-ROM 701490
Total holds: 0

22 ready-to-run activities covering every aspect of communication from voice-mail to videoconferencing; from report writing to networking. Communication skills are ranked as the most important skill of successful managers and leaders. Make sure your managers have the key components of communication - voice tone, body language, listening and questioning skills. Teach your people the particular skills for getting the best out of both audio- and videoconferencing. Focus on the different skills needed when communicating one-to-one, in a group and to a group

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