Handbook of CRM achieving excellence in customer management

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Language: English Publication details: Amsterdam Elsevier 2008Description: xx,438 p. IllustrationISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Lending Books	Main Library Lending Section	Lending Collection	658.812 PAY (Browse shelf(Opens below))	Available		504916

Total holds: 0

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Previous	658.812 MOR Calming upset customers staying effective during unpleasant situations	658.812 MUK Customer relationship management a strategic approach to marketing	658.812 OLI Statisfaction a behavioral perspective on the consumer	658.812 PAY Handbook of CRM achieving excellence in customer management	658.812 PEP Managing customer relationships : a strategic framework	658.812 RIC The customer response management handbook building, rebuilding and improving your results	658.812 SED ග්‍රාහක සත්කාරය	Next

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