H-CRM the key to lifelong business relationships

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Language: English Publication details: New Delhi Viva Books 2004 2004Description: [22],224 pISBN:

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Lending Books

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Lending Books	Engineering Library Lending Section	Lending Collection	658.3DAS (Browse shelf(Opens below))	Available		209231
Lending Books	Main Library Lending Section	Lending Collection	658.812DAS (Browse shelf(Opens below))	Available		502098

Total holds: 0

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Previous	658.804BUS Business- to- business marketing strategies and implementation	658.804CHE Key account management a complete action kit of tools and techniques for achieving profitable key supplier status	658.804CHE Key account management a complete action kit of tools and techniques for achieving profitable key supplier status	658.812DAS H-CRM the key to lifelong business relationships	658.812GRO Service leadership the quest for competitive advantage	658.812GUP Managing costomers as investments the strategic value of customers in the long run	658.812MAR Managing quality customer service	Next

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