Wellington, Pat <br/><br/>
Effective customer care 

 - London  Kogan Page  2010 
 - xiv,130 p. 
<br/><br/><label>ISBN: </label>9780749459970 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS MANAGEMENT<br/>CASE STUDIES<br/>CUSTOMER<br/>CUSTOMER RELATIONS<br/>CUSTOMER SERVICES<br/>MANAGEMENT<br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.812  / WEL