Schuman, Sandy <br/><br/>
The handbook for working with difficult groups  how they are difficult, why they are difficult and what you can do about it 

 - San Francisco, CA  Jossey-Bass  c2010 
 - liii, 422 p.  Illustration 
 - The Jossey-Bass business & management series .
<br/><br/><label>ISBN: </label>9780470190388 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Employee management<br/>INTERPERSONAL COMMUNICATION<br/>INTERPERSONAL COMMUNICATION<br/>Teams in the workplace
<br/><br/><label>Dewey Class. No.: </label>658.3145  / HAN