TY - BOOK AU - Cherry, Paul AU - Connor, Patrick AU - Earner-Sparks, Karianne TI - Questions that get results: innovative ideas managers can use to improve their teams' performance SN - 9780470767849 (pbk.) U1 - 658.45 PY - 2011/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Communication in management KW - Employee motivation KW - Leadership KW - Organizational development KW - Personal development KW - TEAM MANAGEMENT N1 - Includes index N2 - "A resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts"--Back cover ER -