Hirata, Thomas T <br/><br/>
Customer satisfaction planning  ensuring product quality and safety within your MRP/ERP systems 

 - New York  CRC Press  2009 
 - vii,107 p.  Illustration 
<br/><br/><label>ISBN: </label>9781420083811 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS<br/>MANAGEMENT<br/>PRODUCTION
<br/><br/><label>Dewey Class. No.: </label>658.812  / HIR