Reidenbach, R. Eric <br/><br/>
Listening to the voice of the market  how to increase market share and satisfy current customers 

 - Boca Raton  CRC Press  2010 
 - xi,193 p. 
<br/><br/><label>ISBN: </label>9781420093308 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CONSUMER SATISFACTION<br/>MANAGEMENT<br/>MARKETING RESEARCH
<br/><br/><label>Dewey Class. No.: </label>658.83  / REI