TY  - BOOK
AU  - Barkley, Bruce T
AU  - Saylor, James H
TI  - Customer - driven project management: building quality into project processes
SN  - 0071369821
PY  - 2001///
CY  - New York
PB  - McGraw - Hill
KW  - CASES
KW  - LEADERSHIP QUALITY
KW  - WORK FLOWS
ER  -