Dickinson, Brian <br/><br/>
Creating customer focused organizations 

 - Mumbai  Jaico  1999 
 - xviii,236,[20] p.  Illustration 
<br/><br/><label>ISBN: </label>8172247966 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.1  / DIC