Terrill, Craig <br/><br/>
Market leadership strategies for service companies  creating growth, profits, and customer loyalty 

 - Illinois  NTC Business Books  1999 
 - xvi,268 p. 
 - American Marketing Association .
<br/><br/><label>ISBN: </label>0844224413 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8  / TER