Yeh, Raymond <br/><br/>
Zero time  providing instant customer value-every time, all the time 

 - New York  John Wiley  2000 
 - xiv,270 p. 
<br/><br/><label>ISBN: </label>0471382450 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>650.1  / YEH