TY - BOOK AU - Boella, Michael J. AU - Goss-Turner, Steven TI - Human resource management in the hospitality industry: a guide to best practice SN - 9780415632546 U1 - 647.940683 PY - 2013/// CY - London PB - Routledge KW - HOSPITALITY HRM KW - Hospitality industry KW - HUMAN RESOURCE MANAGEMENT KW - TOURISM ER -