TY  - BOOK
AU  - Jones, Eleri
AU  - Haven-Tang, Claire
TI  - Tourism SMEs, service quality and destination competitiveness
SN  - 9780851990118
U1  - 338.4791 
PY  - 2005///
CY  - Oxfordshire
PB  - CABI Publishing
KW  - Hospitality industry
KW  - SMALL BUSINESS
KW  - TOURISM-ECONOMIC ASPECTS
ER  -