TY - GEN AU - Watson-Hemphill, Kimberly AU - Bradley, Kristine Nissen TI - Innovating lean six sigma SN - 9789352602636 U1 - 658.4013 PY - 2016/// CY - New York PB - McGraw-Hill Education KW - Benchmarking (Management) KW - Quality control--Management KW - Six sigma (Quality control standard) KW - TOTAL QUALITY MANAGEMENT ER -