Newby, Tony <br/><br/>
Encyclopedia of practical management training, Vol.17  quality service 

 - New Delhi  Crest  1998 
 - 107 p. 
<br/><br/><label>ISBN: </label>8124201315 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ENCYCLOPEDIA<br/>MANAGEMENT<br/>MANAGEMENT TRAINING<br/>QUALITY SERVICE
<br/><br/><label>Dewey Class. No.: </label>658.003  / NEW