Foster, Timothy R.V. <br/><br/>
101 ( one hundred and one) ways to boost customer satisfaction 

 - New Delhi  Kogan Page  2001 
 - 160p. 
<br/><br/><label>ISBN: </label>8175541504 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>650.1  / FOS