Hernon, Peter <br/><br/>
Service quality in academic libraries 

 - New Jersey  Ablex Pub.  1996 
 - xv,187 p.  Illustration 
<br/><br/><label>ISBN: </label>9781567502107 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ACADEMIC LIBRARIES<br/>INFORMATION SYSTEM<br/>SERVICE QUALITY
<br/><br/><label>Dewey Class. No.: </label>025.52777  / HER