TY - GEN AU - Nicholson, Francis AU - Meek, Richard ED - Sherratt, Andrew TI - CIM coursebook: managing marketing T2 - The charted institute of marketing SN - 9789380931630 U1 - 658 PY - 2009/// PB - Elsevier KW - MARKETING KW - MARKETING PERFORMANCE KW - PRODUCTIVITY MEASURING KW - MARKETING COMMUNICATION ER -