TY  - GEN
AU  - Gerson, Sharon J
AU  - Gerson, Steven M
TI  - Technical writing: process and product
SN  - 8178083817
U1  - 808.066 
PY  - 2000///
CY  - Delhi
PB  - Addison Wesley Longman
KW  - BISINESS COMMUNICATION
KW  - COMMUNICATION
KW  - MANAGEMENT
KW  - MEMO WRITING
KW  - WRITTEN COMMUNICATION
ER  -