TY  - GEN
AU  - Melnyk, Steven A
AU  - Denzler, David R
TI  - Operations management: A value-driven approach
SN  - 0256123810
U1  - 658.5 
PY  - 1996///
CY  - Boston
PB  - Irwin McGraw-Hill
KW  - Management
KW  - Operation management
ER  -