TY  - GEN
AU  - Hanna, Mark D
AU  - Newman, W.Rocky
TI  - Integrated operations management: Adding value for customers
SN  - 8120321731
U1  - 658.5 
PY  - 2002///
CY  - New Delhi
PB  - Prentice-Hall
KW  - MANAGEMENT OPERATIONS
KW  - OPERATIONAL SYSTEMS
ER  -