TY  - GEN
AU  - Noori, Hamid
AU  - Radford, Russell
TI  - Production and operations management: total quality and responsiveness
SN  - 0071135286
U1  - 658.5 
PY  - 1995///
CY  - New York
PB  - McGraw-Hill
KW  - MANAGEMENT
KW  - PRODUCTION MANAGEMENT
KW  - TOTAL QUALITY MANAGEMENT
ER  -