Stiel, Holly <br/><br/>
The Neon signs of service  getting to the heart of the matter in customer service 

 - New Delhi  Tata McGraw-Hill  2001 
 - 153 p.  Illustration 
<br/><br/><label>ISBN: </label>0070530467 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS<br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812  / STI