TY - GEN AU - Hoffman, K. Duglas AU - Czinkota, Michael R AU - Dickson, Peter R AU - Dunne, Patrick TI - Marketing: best practices SN - 981243898X U1 - 658.8 PY - 2003/// CY - Singapore PB - Thomson Asia KW - MANAGEMENT KW - MARKETING KW - MARKETING MANAGEMENT ER -