TY - GEN AU - Greenall, Anthony AU - Allcock, Debra AU - Barker, Alan AU - French, Astrid TI - The management skills manual T2 - Managers Pocket Guides SN - 0143030914 U1 - 658.4 PY - 2003/// CY - New Delhi PB - Penguin KW - MANAGEMENT KW - MANAGEMENT SKILLS ER -