TY - GEN AU - Carter, Louis AU - Giber, David AU - Goldsmith, Marshall TI - Best practices in organization development and change: culture, leadership, retention, performance, coaching SN - 078795666X U1 - 658.406 PY - 2001/// CY - San Francisco PB - Jossey-Bass/Pfeiffer KW - LEADERSHIP KW - MANAGEMENT KW - ORGANIZATION DEVELOPMENT KW - ORGANIZATIONAL CHANGE ER -