Carter, Wendy <br/><br/>
Custermer care  Trainer's guide 

 - New Delhi  Kogan Page  1996 
 - 69 p. 
<br/><br/><label>ISBN: </label>8175540397 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / CAR