Hiebeler, Robert <br/><br/>
Best practices  building your business with customer - focused solutions 

 - New York  Simon & Schuster  1998 
 - 240 p. 
<br/><br/><label>ISBN: </label>0684834537 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / HIE