TY  - GEN
AU  - Ismail, Ahmed
TI  - Front office operations and management
SN  - 0766823431
U1  - 647.94068 
PY  - 2002///
CY  - Albany
PB  - Delmar
KW  - GUEST SERVICE
KW  - HOTEL FRONT DESK
KW  - HOTEL GUESTS
KW  - HOTEL MANAGEMENT
KW  - HOTEL ORGANIZATION
KW  - MANAGEMENT
ER  -