TY  - GEN
AU  - Kelemen, Mihaela
TI  - Managing quality: managerial and critical perspectives
SN  - 0761969047
U1  - 658.562 
PY  - 2003///
CY  - London
PB  - Sage
KW  - MANAGEMENT
KW  - QUALITY CONTROL
KW  - QUALITY MANAGEMENT
KW  - TOTAL QUALITY MANAGEMENT
ER  -