TY  - GEN
AU  - Mohanty, R.P
AU  - Lakhe, R.R
TI  - TQM in the service sector
SN  - 8172249535
U1  - 658.4013 
PY  - 2006///
CY  - Mumbai
PB  - Jaico
KW  - MANAGEMENT
KW  - QUALITY MANAGEMENT
KW  - TOTAL QUALITY MANAGEMENT
KW  - TQM
ER  -