Wagen, Lynn Van Der <br/><br/>
Building quality service  with competency-based human resource management 

 - Mumbai  Jaico  2005 
 - xiii,208 p. 
<br/><br/><label>ISBN: </label>8179922405 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human resource management<br/>QUALITY SERVICE
<br/><br/><label>Dewey Class. No.: </label>658.3  / WAG