Payne, Sheila <br/><br/>
Delivering customer service  how to win a competitive edge through managing customer relationships successfully 

 - Mumbai  Jaico  2002 
 - 186 p. 
<br/><br/><label>ISBN: </label>8172249667 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SERVICE<br/>Management<br/>MARKETING<br/>MARKETING MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8  / PAY