Bens, Ingrid Facilitating with ease core skills for facilitators, team leaders and members, managers, consultants, and trainers - 2nd ed. - San Francisco Jossey-Bass 2005 - x,214 p. ISBN: 0787977292 Subjects--Topical Terms: GROUP FACILITATIONMANAGEMENTTEAM MANAGEMENT Dewey Class. No.: 658.4036 / BEN