TY - GEN AU - Bens, Ingrid TI - Facilitating with ease: core skills for facilitators, team leaders and members, managers, consultants, and trainers SN - 0787977292 U1 - 658.4036 PY - 2005/// CY - San Francisco PB - Jossey-Bass KW - GROUP FACILITATION KW - MANAGEMENT KW - TEAM MANAGEMENT ER -