TY  - GEN
AU  - Bauer, John E
AU  - Duffy, Grace L
AU  - Westcott, Russell T
TI  - The  quality improvement handbook
SN  - 813170727X
U1  - 658.4013 
PY  - 2006///
CY  - Delhi
PB  - Pearson Education
KW  - MANAGEMENT
KW  - QUALITY MANAGEMENT
ER  -