Besterfield, Dale H. <br/><br/>
Total quality management 

 - 3rd ed. 
 - New Delhi  Prentice-Hall of India  2003 
 - xi,640 p.  Illustration 
<br/><br/><label>ISBN: </label>9788120328839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>QUALITY MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.4013  / TOT