Feinberg, Richard <br/><br/>
cases in call center management  great ideas (th) at work 

 - Mumbai  Jaico Pub. Hou.  2006 
 - x,356 p. 
<br/><br/><label>ISBN: </label>8179924424 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HUMAN RESOURCE MANAGEMENT<br/>MANAGEMENT<br/>STRATEGIC MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658  / FEI