Das, Ranjan <br/><br/>
Strategic management of services  framework and cases 

 - Delhi  Oxford U.P.  1997 
 - xii,435 p.  Illustration 
<br/><br/><label>ISBN: </label>0195641701 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4012  / DAS