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| 005 | 20240721205351.0 | ||
| 020 | _a812032935X | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bUND |
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| 090 | _d151447 | ||
| 100 |
_aGlynn, William J _eed _9166103 |
||
| 245 |
_aUnderstanding services management _bintegrating marketing, organisational behaviour, operations and human resource management |
||
| 260 |
_aNew Delhi _bPrentice-Hall _c1995 _g2006 |
||
| 300 | _axxv,485 p. | ||
| 650 | _aBUSINESS | ||
| 650 | _aMANAGEMENT | ||
| 650 | 0 |
_aMARKETING SERVICES _9166104 |
|
| 650 | 0 |
_aORGANIZATION _975626 |
|
| 650 | 0 |
_aSERVICE QUALITY _9166105 |
|
| 650 | _aSERVICES | ||
| 700 |
_aBarnes, James G _eed _9166106 |
||
| 942 | _cL | ||
| 999 |
_c120418 _d151447 |
||
| 945 |
_dMain Library ADMIN _c26318 |
||