| 000 | 01047nam a22002777a 4500 | ||
|---|---|---|---|
| 003 | ISURu | ||
| 005 | 20240721205753.0 | ||
| 008 | 130507t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788130918389 | ||
| 041 | _aeng | ||
| 082 |
_a650.11 _bCON |
||
| 100 |
_aConlow, Rick _9134183 |
||
| 245 |
_aTelephone skills that satisfy customers _bunleash the full potential of the telephone |
||
| 260 |
_aNew Delhi _bViva Books _c2011 _g2011 |
||
| 300 |
_a[ii],ii,107 p. _bill. |
||
| 490 | _aViva-Crisp 50-minute series | ||
| 500 | _aAssess your own telephone strengths and areas for improvement, Understand what motivates you and how to stay positive, Listen more effectively to serve customers more reliably, Discover seven critical moments of truth on the telephone. | ||
| 650 | _aPERSONAL MANAGEMENT | ||
| 650 | 0 |
_aPLANNING _975572 |
|
| 650 | 0 |
_aTIME MANAGEMENT _9104670 |
|
| 650 | 0 |
_aTIME SAVING _9180789 |
|
| 650 | 0 |
_aTIME UTILIZATION _9180790 |
|
| 700 |
_aWatsabaugh, Doug _9179973 |
||
| 942 |
_2ddc _cL |
||
| 999 |
_c130233 _d163620 |
||
| 945 |
_dMain Library ADMIN _c26318 |
||