000 00891cam a2200289 a 4500
003 ISURu
005 20240721205814.0
008 100922s2010 njua b 001 0 eng d
020 _a9780470563557
041 _aeng
082 0 4 _a658.812
_bTHO
100 _aThomas, Ann
_9181356
245 1 0 _aPay attention!
_bhow to listen, respond, and profit from customer feedback
260 _aHoboken, N.J.
_bWiley
_cc2010
_g2010
300 _axvi, 205 p.
_bill.
650 0 _aBUSINESS SUCCESS
_983647
650 0 _aCUSTOMER AND THE LAW
_913501
650 0 _aCUSTOMER AND THE LAW
_913501
650 0 _aCUSTOMER RELATIONS
_992390
650 0 _aMARKETING
_958665
700 _aApplegate, Lynda M
_9109184
856 4 1 _3Table of contents only
856 4 2 _3Contributor biographical information
856 4 2 _3Publisher description
942 _2ddc
_cL
945 _dMain Library ADMIN
_c26318
999 _c130557
_d163944