000 00497 a2200193 4500
003 ISURu
005 20240721201036.0
020 _a8175540397
041 _aeng
082 _a658
_bCAR
090 _d13863
100 _aCarter, Wendy
_981597
245 _aCustomer care
_btrainer's guide : a complete package for a one-day training workshop
260 _aNew Delhi
_bKogan Page
_c1996
_g1996
300 _a69,[32] p.
650 _aMANAGEMENT
942 _cR
999 _c13863
_d13863
945 _dMain Library ADMIN
_c26318