000 | 00530 a2200217 4500 | ||
---|---|---|---|
003 | ISURu | ||
005 | 20240721202517.0 | ||
020 | _a8178293897 | ||
041 | _aeng | ||
082 |
_a658.8120954 _bBAL |
||
090 | _d34817 | ||
100 |
_aBalachandran, S _989938 |
||
245 | _aCustomer driven services management | ||
250 | _a2nd ed. | ||
260 |
_aNew Delhi _bResponse Books _c2004 _g2004 |
||
300 | _axiii,304 p. | ||
650 | 0 |
_aCustomer services _9109281 |
|
650 | _aManagement | ||
942 | _cL | ||
999 |
_c31747 _d34817 |
||
945 |
_dMain Library ADMIN _c26318 |